FAQs

1. What does Baby Blue Fashion sell?

Baby Blue Fashion offers baby and children’s essentials, including baby socks, swaddles, blankets, towels, and related baby items.

2. Where do you ship?

We currently ship within the United States only.

3. How much is shipping?

We offer flat-rate shipping for $4.99 USD within the United States.

4. How long does delivery take?

Orders are usually processed within 1–3 business days.

After processing, delivery usually takes 5–10 business days.

Total estimated delivery time is 6–13 business days.

5. Will I receive tracking information?

Yes. Tracking information will be provided when available after your order ships.

6. Can I cancel my order?

You may request cancellation within 24 hours of placing the order.

Orders can only be cancelled before they enter processing or shipping.

7. What payment methods do you accept?

We accept the payment methods shown at checkout, including major credit and debit cards and other available secure payment options.

8. Do you accept returns?

Yes. We offer a 30-day return window from the delivery date.

Items must be unused, clean, and in resellable condition.

9. Who pays for return shipping?

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

10. How long does a refund take?

After we receive and inspect the returned item, approved refunds are issued to the original payment method.

Refunds usually appear within 3–5 business days after approval, depending on your payment provider.

11. What if I receive a damaged or incorrect item?

Please contact us within 3 days of delivery with your order number and clear photos of the item and packaging.

12. How can I contact you?

Baby Blue Fashion
5118 5th Ave
Brooklyn, NY 11220
United States

Email: support@babybluefashion.com
Phone: +1 718 439 9099
Customer Service Hours: Monday – Saturday, 9:00 AM – 6:00 PM Eastern Time