Refund policy

Effective Date: June 28, 2026

Welcome to Baby Blue Fashion. This Return & Refund Policy explains how returns, refunds, cancellations, and damaged item requests are handled for purchases made through our website.

Return Window

We accept return requests within 30 days from the delivery date. Return requests submitted after 30 days may not be accepted.

Return Eligibility

To qualify for a return, the item must meet the following conditions:

• The item must be unused, clean, and in its original condition.
• The item must include original packaging, tags, labels, and accessories where applicable.
• Proof of purchase must be provided.
• The return request must be submitted within 30 days of delivery.

Returns that do not meet these conditions may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect due to our error.

We recommend using a trackable shipping method when returning items. Baby Blue Fashion is not responsible for return packages that are lost or damaged in transit.

Restocking Fee

We do not charge a restocking fee.

How to Start a Return

To request a return, please contact us at support@babybluefashion.com.

Please include:

• Your order number
• The email address used for the order
• The item you want to return
• The reason for the return
• Clear photos if the item arrived damaged, defective, or incorrect

Please do not send items back without contacting us first. Items returned without prior instructions may not be accepted.

Refund Process

Once your returned item is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be issued to the original payment method used at checkout. Refund review normally takes up to 2 business days after the returned item is received. After approval, refunds may take up to 14 days to appear, depending on your bank, card issuer, or payment provider.

Refund Conditions

Partial refunds or no refunds may apply if:

• The item has been used, washed, stained, damaged, altered, or heavily worn after delivery.
• The item is missing original packaging, tags, labels, or accessories where applicable.
• The return is sent after the 30-day return window.
• The item is damaged after delivery due to misuse, improper care, or improper handling.
• The return does not follow the instructions provided by our support team.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.

Please include your order number, a description of the issue, and clear photos of the item and packaging. We will review the issue and provide the next steps.

Exchanges

We do not offer direct exchanges. If you would like a different item, you may return the original item according to this policy and place a new order separately.

Order Cancellations

Cancellation requests should be made within 24 hours of placing the order. Orders may only be cancelled before processing begins.

Once an order has entered processing or has shipped, cancellation may not be possible.

Contact Information

• Business Name: Baby Blue Fashion
• Business Email: support@babybluefashion.com
• Business Phone: +1 718 439 9099
• Business Address: 5118 5th Ave, Brooklyn New York 11220, United States
• Customer Service Hours: Monday – Saturday: 9:00 AM – 6:00 PM Eastern Time
• Order Cut-Off Time: 6:00 PM Eastern Time, Monday – Friday